Welcome to Aifa’s Henna Do, your premier destination for exquisite Mehendi products! We understand that sometimes your purchase might not meet your expectations or requirements, which is why we’ve crafted our Order & Returns policy to ensure your shopping experience with us is as seamless as possible.
Important Notes:
Half value of the product Coupons will be provided on damages on any acrylic based products. You can use it on ur next purchase.
No refund or replacement on any minor leakage or damage (as its transport damage) though we pack it in the best possible way.
Any replacement customer has to send back the product on your own shipping and we will send back the product with free shipping if it’s our mistake. Visit studio and replace it free of cost
Full 360 degree uncut opening video from beginning is important to claim any damages. Half opening video not accepted.
No refund as cash. Only coupons to be used on next order
Ordering Process:
- Browsing: Explore our extensive collection of high-quality Mehendi products, including henna cones, Mehendi powder, stencils, and more, all designed to elevate your Mehendi experience.
- Selecting: Once you’ve found the perfect products, simply add them to your cart and proceed to checkout. You’ll have the opportunity to review your order before completing the purchase.
- Payment: Choose from our secure payment options to finalize your order. We accept various payment methods to accommodate your preferences and ensure a hassle-free transaction.
- Confirmation: Upon successful completion of your order, you’ll receive a confirmation email containing details of your purchase, including your order number and estimated delivery date.
- Shipping: Sit back and relax as we prepare your order for shipment. We strive to dispatch all orders promptly to ensure timely delivery to your doorstep.
Returns & Refunds:
While we make every effort to deliver products that meet your expectations, we understand that circumstances may arise where a return or exchange is necessary. Our Returns & Refunds policy is designed to address such situations with fairness and efficiency.
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Initiating a Return: If you wish to return an item, please contact our customer support team within 1 day of receiving your order. Provide your order number and details of the item you’d like to return.
- Return Process: Once your return request is approved, we’ll provide you with instructions on how to return the item. Please ensure that the product is securely packaged to prevent damage during transit.
- Refunds: Upon receiving and inspecting the returned item, we’ll notify you of the status of your refund. If approved, the refund will be processed to your original method of payment within 2-3 days.
- Exchanges: If you’d like to exchange an item for a different size or variant, please contact us to arrange for a replacement. Additional shipping charges may apply.
Contact Us:
If you have any questions or concerns about your order or our Returns & Refunds policy, please don’t hesitate to reach out to our friendly customer support team. You can contact us via email at support@aifashennado.com or by phone at +91 97912 55575 | +91 98945 75576. We’re here to assist you every step of the way and ensure your satisfaction with Aifa’s Henna Do.
Thank you for choosing Aifa’s Henna Do for all your Mehendi needs. We look forward to serving you again soon!